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Retail

Analysis and advice from the front lines of the retail transformation.

The BoF Podcast | Richard Dickson on How to Recapture the Magic of Gap

CEO Richard Dickson, the executive responsible for Barbiemania in 2023, is now trying to give Gap the same treatment.

The BoF Podcast | Richard Dickson on How to Recapture the Magic of Gap

CEO Richard Dickson, the executive responsible for Barbiemania in 2023, is now trying to give Gap the same treatment.


The Best of BoF 2023: A New Consumer Economy

Spending cooled in 2023 as shoppers grappled with inflation, debt and high mortgage rates. Some retailers were more vulnerable than others. The strongest players are able to meet consumers where they are, through thick and thin.

The Best of BoF 2023: A New Consumer Economy

Spending cooled in 2023 as shoppers grappled with inflation, debt and high mortgage rates. Some retailers were more vulnerable than others. The strongest players are able to meet consumers where they are, through thick and thin.


Mango to Add 500 Stores by 2026

The Spanish fast-fashion brand also expanded its board and forecast 2023 revenues above €3 billion euros.

Mango to Add 500 Stores by 2026

The Spanish fast-fashion brand also expanded its board and forecast 2023 revenues above €3 billion euros.


Mike Ashley’s Frasers Group Buys Matchesfashion

The sale sees owner Apax Partners take a heavy loss on the British e-tailer, recently rebranded simply Matches, amid a broader meltdown in the luxury e-commerce space.

Mike Ashley’s Frasers Group Buys Matchesfashion

The sale sees owner Apax Partners take a heavy loss on the British e-tailer, recently rebranded simply Matches, amid a broader meltdown in the luxury e-commerce space.


How TikTok, Shein and Temu Are Changing the Look of E-Commerce

All three companies have embraced a busy, garish design that’s popular in China and ideally calibrated to sell plenty of low-cost products. Will the same be true as these companies attempt to move upmarket?

How TikTok, Shein and Temu Are Changing the Look of E-Commerce

All three companies have embraced a busy, garish design that’s popular in China and ideally calibrated to sell plenty of low-cost products. Will the same be true as these companies attempt to move upmarket?


Farfetch Found Its White Knight. What’s Next?

The South Korean e-commerce firm Coupang has saved Farfetch from potential bankruptcy, and could use its logistical and marketing might to solve some of the luxury e-tailer’s seemingly intractable problems. But “everything stores” have a spotty track record when it comes to high-end retail.

Farfetch Found Its White Knight. What’s Next?

The South Korean e-commerce firm Coupang has saved Farfetch from potential bankruptcy, and could use its logistical and marketing might to solve some of the luxury e-tailer’s seemingly intractable problems. But “everything stores” have a spotty track record when it comes to high-end retail.


Are Brands Ready for a Holiday Returns Surge?

Return rates are set to soar this holiday, despite slower sales growth, putting brands’ returns management playbooks to the ultimate test.

Are Brands Ready for a Holiday Returns Surge?

Return rates are set to soar this holiday, despite slower sales growth, putting brands’ returns management playbooks to the ultimate test.


Farfetch Sold to South Korea’s Coupang

The deal provides the online luxury giant with $500 million in emergency funding. A complex transaction that would have seen Farfetch acquire a 47.5 percent stake in Yoox-Net-a-Porter from Richemont is dead.

Farfetch Sold to South Korea’s Coupang

The deal provides the online luxury giant with $500 million in emergency funding. A complex transaction that would have seen Farfetch acquire a 47.5 percent stake in Yoox-Net-a-Porter from Richemont is dead.


The Year Ahead: Deconstructing Fast Fashion’s Future

Fast-fashion challengers, led by Shein and Temu, are changing tactics around price, customer experience and speed. Success for disruptors and incumbents will likely hinge on their ability to adapt to fiercer competition and other pressures, The State of Fashion 2024 reports.

The Year Ahead: Deconstructing Fast Fashion’s Future

Fast-fashion challengers, led by Shein and Temu, are changing tactics around price, customer experience and speed. Success for disruptors and incumbents will likely hinge on their ability to adapt to fiercer competition and other pressures, The State of Fashion 2024 reports.


What Happens When the Travel Boom Ends?

Discounted airfare and lower hotel occupancies in recent months signal weakening demand in the vacation economy. For brands that thrived on “revenge travel,” this means pivoting to more versatile products and offering cheaper options.

What Happens When the Travel Boom Ends?

Discounted airfare and lower hotel occupancies in recent months signal weakening demand in the vacation economy. For brands that thrived on “revenge travel,” this means pivoting to more versatile products and offering cheaper options.


The Category Where Nike Is Racing to Catch Up

The world’s biggest footwear brand has struggled to fend off competition in the fast-growing running category. Earnings this week provide an opportunity to show progress.

The Category Where Nike Is Racing to Catch Up

The world’s biggest footwear brand has struggled to fend off competition in the fast-growing running category. Earnings this week provide an opportunity to show progress.


Under Pressure From Shein, H&M Reaches for Upmarket Shoppers

In seeking to attract more aspirational shoppers, H&M is boosting its image through high fashion collaborations.

Under Pressure From Shein, H&M Reaches for Upmarket Shoppers

In seeking to attract more aspirational shoppers, H&M is boosting its image through high fashion collaborations.