Although top health experts recommend wearing masks in public to prevent the spread of the virus, the issue of whether to wear one has swelled into a culture war.
Although top health experts recommend wearing masks in public to prevent the spread of the virus, the issue of whether to wear one has swelled into a culture war.
The deadly outbreak is taking a toll on China's economy, which produces one-third of the world's apparel. Brands need to prepare for shipping and manufacturing delays.
The deadly outbreak is taking a toll on China's economy, which produces one-third of the world's apparel. Brands need to prepare for shipping and manufacturing delays.
Good in-store service is vital to winning back customers and building a lasting brand.
Good in-store service is vital to winning back customers and building a lasting brand.
For retailers large and small, mishaps are inevitable. But how a company responds to its mistakes is crucial. If handled poorly, disgruntled customers may turn away from a brand for good. But the right moves can turn a disaster into an opportunity to build greater loyalty.
For retailers large and small, mishaps are inevitable. But how a company responds to its mistakes is crucial. If handled poorly, disgruntled customers may turn away from a brand for good. But the right moves can turn a disaster into an opportunity to build greater loyalty.
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The start up will issue refunds as well as give additional cash to customers who have had their orders canceled due to the supply chain problems.
The start up will issue refunds as well as give additional cash to customers who have had their orders canceled due to the supply chain problems.
"Customer and employee satisfaction should be seen as two sides of the same coin."
"Customer and employee satisfaction should be seen as two sides of the same coin."
Founders must have a clear vision of their target customer, backed by a mix of intuition and data. Understanding who will buy a product forms the basis of nearly every business decision, from marketing strategy and pricing, to whether and where to open stores.
Founders must have a clear vision of their target customer, backed by a mix of intuition and data. Understanding who will buy a product forms the basis of nearly every business decision, from marketing strategy and pricing, to whether and where to open stores.
New software tracks every purchase you’ve made, product you’ve returned, ad you’ve clicked on and item you’ve tossed from your cart.
New software tracks every purchase you’ve made, product you’ve returned, ad you’ve clicked on and item you’ve tossed from your cart.
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With the rise of the experience economy, retail spaces are undergoing a radical rethink of their business models — as well as their very purpose.
With the rise of the experience economy, retail spaces are undergoing a radical rethink of their business models — as well as their very purpose.
This week, Instagram is tapping into e-commerce with a new platform, while Amazon is projected to overtake Walmart as the number-one retailer of apparel in the US.
This week, Instagram is tapping into e-commerce with a new platform, while Amazon is projected to overtake Walmart as the number-one retailer of apparel in the US.
As more brands saturate the e-commerce retail space, companies are finding new — and sometimes very old — ways to market themselves.
As more brands saturate the e-commerce retail space, companies are finding new — and sometimes very old — ways to market themselves.
The Forerunner Ventures founder, who has backed the likes of Warby Parker, Glossier and Away, discusses her investment thesis and how to win in today’s retail reality.
The Forerunner Ventures founder, who has backed the likes of Warby Parker, Glossier and Away, discusses her investment thesis and how to win in today’s retail reality.
Activist fund Oasis Management Co. is calling on the Japanese personal care company to convene an extraordinary general meeting, seeking a probe into its supply-chain risk management and internal control.
The retailer surpassed annual sales forecasts but expects a $60 million drag from import tariffs in the first half of 2026.
The transaction gives FSI, a Milan-based private equity fund, a controlling share in the Italian luxury house, as more founder-owned brands turn to investors to fund growth and weather a tough global market.
Spend growth at off-price chains is among the strongest in retail, with gains across all income segments.
The retailer said it was accounting for the 15 percent tariff announced by US president Donald Trump after the Supreme Court struck down most of his earlier tariffs.
Melissa Sperau, formerly of Shiseido, will join the US prestige cosmetics maker effective March 6.
The US fragrance giant forecast a steeper decline in annual sales than anticipated by Wall Street, as budget-conscious shoppers pull back on buying scented candles and fragrances.
The US wearable tech company intends to add more than 600 new roles across various departments, founder and chief executive Will Ahmed told Bloomberg.