artificial-intelligence

5 Brands That Dominated the Social Conversation During Paris Fashion Week

While critics may have hailed Tom Ford and Givenchy as standout moments of the season, new analysis from BoF INSIGHTS PULSE says Schiaparelli, Coperni and Chanel led the user-generated conversation on social media during Paris Fashion Week.

Is There Such a Thing as Ethical AI?

Aware of the backlash other fashion and beauty players have faced, Estée Lauder is taking a slow and cautious approach to AI by putting restrictions on what it will — and won't — do with the technology.

5 Brands That Dominated the Social Conversation During Milan Fashion Week

DSquared2, Moschino and Versace led the user-generated conversation on social media during Milan Fashion Week according to BoF's new social intelligence tool BoF INSIGHTS PULSE, powered by Quilt.AI.

Can AI Make People Happier at Work?

Fashion and retail firms are rethinking AI’s role —not just as a productivity booster but as a tool for improving employee experience and job satisfaction.

Sybille de Saint Louvent's AI Campaigns

Building Competitive Advantage in Customer Care Through AI

BoF and Zendesk gathered executives from Ralph Lauren, Walmart, Michael Kors and Tapestry for an intimate breakfast under the Chatham House Rule to discuss the challenges and opportunities in leveraging AI at key touchpoints in the customer journey.

Dubai’s Evolving Infrastructure and Fashion Value Chain

The second section of the paper ‘Inside the Fashion Opportunity in Dubai’ examines the evolution of Dubai’s infrastructure, from its advancing manufacturing and prototyping facilities to its reputation as a regional talent and logistics hub.

Decoding Fashion and Retail Priorities With BoF and Shopify

Executives and technology leaders from luxury and fashion brands including Kering, Hermès, Gucci, Fendi, Nordstrom, Tapestry, Savage x Fenty, Versace and Value Retail, among others, joined BoF and Shopify for dinner in New York City.

Big Beauty Brands Embrace AI Skin Analysis

Beiersdorf, Clarins and L’Oréal are among the beauty companies betting big on the technology as AI mania continues and its capabilities grow.

Why Japanese E-Commerce Giant Rakuten Is Betting Big on AI

The e-tailer’s head of fashion Ryo Matsumara sees its recent investments in semantic search and other artificial intelligence features as key to driving sales growth in the country’s lucrative but lagging online luxury market.

The Five Strategies Defining Fashion’s Future in the Metaverse

‘Fashion’s Forward 5,' a note from The Metaverse Society, examines the five key themes that will redefine business practices and customer engagement in the metaverse. Discover key extracts from the report here, alongside BoF analysis.

How Trump’s Tech Policies Will Impact Fashion

The TikTok ban, social-media moderation, AI and crypto are among the parts of the technology landscape the Trump administration could reshape.