Skip to main content

Retail Prophet

A New Era of Retail Is Coming

Toxic mass merchants are making brands commoditised hostages in a high-speed chase to the bottom. But a new class of experiential retailers is rising.

A New Era of Retail Is Coming

Toxic mass merchants are making brands commoditised hostages in a high-speed chase to the bottom. But a new class of experiential retailers is rising.


To Save Retail, Let It Die

The store of the future will become the most powerful media channel available to a brand, offering customer experiences that are the most profitable product a retailer can sell. But to get there, retail as we know it must die.

To Save Retail, Let It Die

The store of the future will become the most powerful media channel available to a brand, offering customer experiences that are the most profitable product a retailer can sell. But to get there, retail as we know it must die.


How Fashion Can Fight Amazon

Can fashion retailers wage war against the seemingly invincible Amazon? Undoubtedly, says Doug Stephens.

How Fashion Can Fight Amazon

Can fashion retailers wage war against the seemingly invincible Amazon? Undoubtedly, says Doug Stephens.


Why Retail Is Getting 'Experience' Wrong

Most customer experience design is just fresh icing on the same stale cake, argues Doug Stephens, founder of Retail Prophet.

Why Retail Is Getting 'Experience' Wrong

Most customer experience design is just fresh icing on the same stale cake, argues Doug Stephens, founder of Retail Prophet.


Offline Escape and the Future of Retail

The success of festivals like Coachella shows people crave physical experiences. Filling stores with screens is fundamentally misguided, argues Doug Stephens, founder of Retail Prophet.

Offline Escape and the Future of Retail

The success of festivals like Coachella shows people crave physical experiences. Filling stores with screens is fundamentally misguided, argues Doug Stephens, founder of Retail Prophet.


The Future of Retail is the End of Wholesale

E-commerce will rapidly reshape the entire economic model of retail, spelling the end of wholesale, argues Doug Stephens, founder of Retail Prophet.

The Future of Retail is the End of Wholesale

E-commerce will rapidly reshape the entire economic model of retail, spelling the end of wholesale, argues Doug Stephens, founder of Retail Prophet.