Richard Hayne
Case Study | How to Build a Customer-Centric Brand
For 50 years, Urban Outfitters has managed to ride the waves of mid-priced apparel retail without succumbing to the steady decline of its competitors. The key to the success of its brand stable — which also includes Anthropologie, Free People and Nuuly — is the company’s belief that the customer should define the product mix, not the merchant.
Case Study | How to Build a Customer-Centric Brand
For 50 years, Urban Outfitters has managed to ride the waves of mid-priced apparel retail without succumbing to the steady decline of its competitors. The key to the success of its brand stable — which also includes Anthropologie, Free People and Nuuly — is the company’s belief that the customer should define the product mix, not the merchant.
Urban Outfitters Tumbles as CEO Warns Retail Bubble Has Burst
CEO Richard Hayne said the retail industry was seeing the results of a burst retail bubble, with doors shuttering and rents retreating, which he sees continuing for the foreseeable future and may even accelerate.
Urban Outfitters Tumbles as CEO Warns Retail Bubble Has Burst
CEO Richard Hayne said the retail industry was seeing the results of a burst retail bubble, with doors shuttering and rents retreating, which he sees continuing for the foreseeable future and may even accelerate.