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Marc Metrick

Former Chief Executive, Saks Global Operating Group

The former Saks Global chief executive spent 30 years driving the companies strategy to reinvent the luxury shopping experience.

Marc Metrick
Retail

Digitising the Sales Associate

Department stores and boutiques are using new digital technologies and training to amplify one of the things that still differentiates them from online competitors: their seasoned in-store sales associates.

Retail

Digitising the Sales Associate

Department stores and boutiques are using new digital technologies and training to amplify one of the things that still differentiates them from online competitors: their seasoned in-store sales associates.


Retail

Why America's Retailers Are Tapping Into Wellness For Growth

As retailers struggle to draw in shoppers who have migrated online, stores are seizing on one of the few bright spots in the industry — fitness and wellness — in hopes of engaging consumers.

Retail

Why America's Retailers Are Tapping Into Wellness For Growth

As retailers struggle to draw in shoppers who have migrated online, stores are seizing on one of the few bright spots in the industry — fitness and wellness — in hopes of engaging consumers.


Luxury

Luxury Stores Add More Amenities in a Tougher Market

With designer goods available online anytime, luxury retailers are adding more amenities and personal touches for in-person shopping.

Luxury

Luxury Stores Add More Amenities in a Tougher Market

With designer goods available online anytime, luxury retailers are adding more amenities and personal touches for in-person shopping.


Retail

Department Stores Battle for Manhattan

America’s luxury department stores are betting big on the buoyancy of the New York market. But is there space for everyone?

Retail

Department Stores Battle for Manhattan

America’s luxury department stores are betting big on the buoyancy of the New York market. But is there space for everyone?


Retail

Inside the Reinvention of Saks Fifth Avenue

Can the 92-year-old department store win back high-spending shoppers after years of inching downmarket?

Retail

Inside the Reinvention of Saks Fifth Avenue

Can the 92-year-old department store win back high-spending shoppers after years of inching downmarket?


Retail

What’s Next for the American Department Store?

Changing consumer sentiment and over distribution of product has hit the department store model hard in the challenging US market. Can executives win back the magic through a series of ambitious new year initiatives?

Retail

What’s Next for the American Department Store?

Changing consumer sentiment and over distribution of product has hit the department store model hard in the challenging US market. Can executives win back the magic through a series of ambitious new year initiatives?


Global Markets

Riding the Miami Wave

Luxury brands are stepping up their presence in the gateway to Latin America, but can Miami carry their weight?

Global Markets

Riding the Miami Wave

Luxury brands are stepping up their presence in the gateway to Latin America, but can Miami carry their weight?


Workplace & Talent

Power Moves | Margolies Returns to Saks, Ugg President Resigns, ASOS Names CFO

BoF compiles the most important professional moves of the week.


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The people shaping the global fashion industry, curated by the editors of The Business of Fashion, based on nominations and on-the-ground intelligence from around the world.

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