Fran Horowitz
Chief Executive, Abercrombie & Fitch
Abercrombie & Fitch Co.’s CEO has reinvented the American retailer by revamping its product and marketing strategies and transforming its internal structure.

Fran Horowitz is the chief executive of Abercrombie & Fitch Co (A&F Co.), a portfolio of retail brands including Abercrombie & Fitch and Hollister. Under her leadership, the company has experienced remarkable growth, driven by her strategic vision and commitment to transformation. Horowitz has been instrumental in steering the company towards a more inclusive and diverse brand identity, which has resonated strongly with a wider audience.
Horowitz’s journey to the top of began in merchandising and brand management. She previously served as the president and chief merchandising officer for all brands at Abercrombie & Fitch Co., and before that, as brand president of Hollister. Her ability to revitalise struggling brands became evident early in her career, where she demonstrated a knack for identifying core issues and implementing effective solutions.
Since assuming the role of CEO in February 2017, Horowitz has led A&F Co. through a series of transformative changes. She focused initially on overhauling the product lineup, then systematically overhauled marketing and other business functions. The old A&F Co. was known for its branded take on preppy basics such as polos and hoodies; Under Horowitz, it eschewed its logo and began to pursue trends, resulting in a product offering that balances fashion-forward but accessible styles with value. The executive also implemented channels for customer feedback, which has led to more inclusive sizing and product offerings, further broadening the retailer’s appeal.
This comprehensive transformation has been a key factor in the company’s resurgence, which saw its stock price increase fivefold over the past year.
By championing inclusivity and leveraging social media trends, particularly on platforms like TikTok, Horowitz has successfully rebranded Abercrombie & Fitch Co. for a new generation of consumers. Her leadership continues to drive the company forward, positioning it as a favourite among young professionals.
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Once a staple among American teens, the retailer faltered in the 2010s after failing to keep pace with shifting consumer preferences. But through a strategy rooted in customer centrism, a revamped product offering and changes to the internal structure of the company, the brand’s turnaround is taking hold.

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The people shaping the global fashion industry, curated by the editors of The Business of Fashion, based on nominations and on-the-ground intelligence from around the world.





