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Doug Stephens

Founder & Futurist, Retail Prophet

The futurist's intellectual work and thinking has influenced many of the most widely known international retailers, agencies and brands including Walmart, Google, L’Oréal, BMW and LVMH.

Doug Stephens
Retail

Retail Reborn Episode 3: The Future of Digital Commerce

Doug Stephens speaks with innovators about the technologies and business models driving a new era of online retail — with guests including Shopify President Harley Finkelstein, Christina Fontana, head of Tmall’s fashion and luxury division in Europe and Neha Singh, founder of Obsess.

Retail

Retail Reborn Episode 3: The Future of Digital Commerce

Doug Stephens speaks with innovators about the technologies and business models driving a new era of online retail — with guests including Shopify President Harley Finkelstein, Christina Fontana, head of Tmall’s fashion and luxury division in Europe and Neha Singh, founder of Obsess.


Retail

Retail Reborn Episode 2: Building Smarter, More Sustainable Supply Chains

In Episode 2 of BoF’s new podcast series, Doug Stephens investigates how supply chains must evolve to meet the novel challenges faced by both the fashion industry and the planet — with guests including John Thorbeck, chairman of Chainge Capital and Nina Marenzi, founder of The Sustainable Angle.

Retail

Retail Reborn Episode 2: Building Smarter, More Sustainable Supply Chains

In Episode 2 of BoF’s new podcast series, Doug Stephens investigates how supply chains must evolve to meet the novel challenges faced by both the fashion industry and the planet — with guests including John Thorbeck, chairman of Chainge Capital and Nina Marenzi, founder of The Sustainable Angle.


Retail

Retail Reborn Episode 1: How Trauma Transforms the Consumer Psyche

In Episode 1 of BoF’s new podcast series, Doug Stephens and social psychologist Sheldon Solomon PhD examine the impact of collective traumas like Covid-19 on consumer behaviour.

Retail

Retail Reborn Episode 1: How Trauma Transforms the Consumer Psyche

In Episode 1 of BoF’s new podcast series, Doug Stephens and social psychologist Sheldon Solomon PhD examine the impact of collective traumas like Covid-19 on consumer behaviour.


Retail

Retail Reborn: A New Podcast Series Investigating the Future of Retail

In an exclusive new series, Doug Stephens and BoF investigate the seismic shifts transforming the retail ecosystem. From the post-pandemic consumer psyche to increased risk and growing calls for responsibility, we identify the new fundamentals of a reborn retail industry.

Retail

Retail Reborn: A New Podcast Series Investigating the Future of Retail

In an exclusive new series, Doug Stephens and BoF investigate the seismic shifts transforming the retail ecosystem. From the post-pandemic consumer psyche to increased risk and growing calls for responsibility, we identify the new fundamentals of a reborn retail industry.


Retail

Case Study | Tapping Into the Future of Physical Retail

In the age of e-commerce, defining the role of the store is as daunting as ever. But a brick-and-mortar experience is vital to brand building. A store is still the most important touchpoint between consumer and product, and the right interaction could create a lifetime of loyalty. From Warby Parker’s digital-to-physical evolution to Neiman Marcus Group’s investments in customer service, BoF examines the importance of the store — and how it complements the online experience.

Retail

Case Study | Tapping Into the Future of Physical Retail

In the age of e-commerce, defining the role of the store is as daunting as ever. But a brick-and-mortar experience is vital to brand building. A store is still the most important touchpoint between consumer and product, and the right interaction could create a lifetime of loyalty. From Warby Parker’s digital-to-physical evolution to Neiman Marcus Group’s investments in customer service, BoF examines the importance of the store — and how it complements the online experience.


Technology

The New Normal: The Innovation Imperative Is Here to Stay

Companies will need to embed crisis-born innovations into long-term strategies to future-proof their business models, resulting in radical and enduring changes to their organisations and the wider industry, says The Business of Fashion and McKinsey’s Coronavirus Update to The State of Fashion 2020.

Technology

The New Normal: The Innovation Imperative Is Here to Stay

Companies will need to embed crisis-born innovations into long-term strategies to future-proof their business models, resulting in radical and enduring changes to their organisations and the wider industry, says The Business of Fashion and McKinsey’s Coronavirus Update to The State of Fashion 2020.


Global Markets

The BoF Podcast: Retail Futurist Doug Stephens on How Coronavirus Will Shift Consumer Behaviour

As the pandemic jolts global markets and consumption habits, Imran Amed and Doug Stephens discuss the mindset fashion companies should adopt to stay above water.

Global Markets

The BoF Podcast: Retail Futurist Doug Stephens on How Coronavirus Will Shift Consumer Behaviour

As the pandemic jolts global markets and consumption habits, Imran Amed and Doug Stephens discuss the mindset fashion companies should adopt to stay above water.


Retail

In Brands We Trust: Why Companies Are the New Communities

Brands have a powerful opportunity to fill the void in belonging and meaning left by the decline of religion and eroded faith in government.

Retail

In Brands We Trust: Why Companies Are the New Communities

Brands have a powerful opportunity to fill the void in belonging and meaning left by the decline of religion and eroded faith in government.


Retail

The BoF Podcast: Retail Prophet Doug Stephens on the Most Important Store Metric

The futurist speaks with BoF Chief Correspondent Lauren Sherman about what brands should really be focusing on as a measure of brick-and-mortar store success.

Retail

The BoF Podcast: Retail Prophet Doug Stephens on the Most Important Store Metric

The futurist speaks with BoF Chief Correspondent Lauren Sherman about what brands should really be focusing on as a measure of brick-and-mortar store success.


Retail

The Future of Luxury Is Freedom

Beyond goods, services and experiences, freedom will become the ultimate signifier of status.

Retail

The Future of Luxury Is Freedom

Beyond goods, services and experiences, freedom will become the ultimate signifier of status.