Regaining Control and Revenue for Microbiome Labs on Amazon

Front Row helped Microbiome Labs combat unauthorized Amazon resellers who reduced Buy Box ownership to 55%, costing $2.8M in lost revenue. We enrolled their flagship MegaSporeBiotic products in Amazon's Transparency Program to prevent counterfeit sales. Through coordination with Amazon's team and guiding the complex onboarding process, we restored Buy Box ownership to 94% and 89%, delivering 36% and 162% sales increases while protecting brand integrity.