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Chanel

Chanel is a French luxury fashion house founded by Gabrielle "Coco" Chanel in Paris in 1910. The company is privately owned by the Wertheimer family and headquartered in Paris.

Chanel
Technology

Luxury’s Customer Experience Is Getting a Tech Upgrade

Far from replacing the personal, face-to-face service at the heart of the luxury shopping experience, new technologies and digital channels are giving brands engaging and creative ways to enhance their customer relationships.

Technology

Luxury’s Customer Experience Is Getting a Tech Upgrade

Far from replacing the personal, face-to-face service at the heart of the luxury shopping experience, new technologies and digital channels are giving brands engaging and creative ways to enhance their customer relationships.


Sustainability

Could Exotic Skins Go the Same Way as Fur?

While some companies have denounced the use of crocodile, snake and ostrich skins to make high-end leather goods, others are doubling down on the product category.

Sustainability

Could Exotic Skins Go the Same Way as Fur?

While some companies have denounced the use of crocodile, snake and ostrich skins to make high-end leather goods, others are doubling down on the product category.


China

Are Hermès’ Sales Tactics a Problem in China?

Chinese luxury consumers say they feel increasingly pressured to buy other items before being offered the chance to nab sought-after Birkin and Kelly bags. The sales tactic is reportedly on the rise at brands like Celine and Rolex, too.

China

Are Hermès’ Sales Tactics a Problem in China?

Chinese luxury consumers say they feel increasingly pressured to buy other items before being offered the chance to nab sought-after Birkin and Kelly bags. The sales tactic is reportedly on the rise at brands like Celine and Rolex, too.


Beauty

What Makes a Luxury Beauty Brand?

New beauty lines gravitate toward “affordable” or “luxury” branding, but often get stuck somewhere in between. Finding a way out of the mushy middle requires a unique product and attention to detail.

Beauty

What Makes a Luxury Beauty Brand?

New beauty lines gravitate toward “affordable” or “luxury” branding, but often get stuck somewhere in between. Finding a way out of the mushy middle requires a unique product and attention to detail.


Luxury

Chanel Restricts Sales to Russians Abroad

The French luxury giant is refusing to sell to Russians unless they can prove they live outside the country and declare they will not take purchases to Russia, upsetting some clients.

Luxury

Chanel Restricts Sales to Russians Abroad

The French luxury giant is refusing to sell to Russians unless they can prove they live outside the country and declare they will not take purchases to Russia, upsetting some clients.


Workplace & Talent

Who Makes a Great Fashion CEO?

This week, Versace and Alexander McQueen named new CEOs, following changes at the top of Chanel, Ferragamo and Burberry. In a sector known for favouring seasoned insiders, non-traditional picks with outside perspectives remain rare.

Workplace & Talent

Who Makes a Great Fashion CEO?

This week, Versace and Alexander McQueen named new CEOs, following changes at the top of Chanel, Ferragamo and Burberry. In a sector known for favouring seasoned insiders, non-traditional picks with outside perspectives remain rare.


Financial Markets

War and Contagion Strike Again

For luxury shares, the early 2000s offer a guide to the present moment. But this time around, things may be much worse, writes Pierre Mallevays.

Financial Markets

War and Contagion Strike Again

For luxury shares, the early 2000s offer a guide to the present moment. But this time around, things may be much worse, writes Pierre Mallevays.


Luxury

From Luxury to High Street, All Eyes On the USA

Fashion brands that looked to China to drive growth for much of the last decade are leaning into the opportunity in the United States.

Luxury

From Luxury to High Street, All Eyes On the USA

Fashion brands that looked to China to drive growth for much of the last decade are leaning into the opportunity in the United States.


Luxury

Chanel Duels South Korean Resellers Amid Luxury Boom

Chanel has barred nearly a third of would-be shoppers to stop bulk buyers snagging $10,000 bags for resale with markups of 20 percent or more.

Luxury

Chanel Duels South Korean Resellers Amid Luxury Boom

Chanel has barred nearly a third of would-be shoppers to stop bulk buyers snagging $10,000 bags for resale with markups of 20 percent or more.


Fashion Week

The Kids Are Alright

Teen volatility at Vuitton, bare midriffs at Miu Miu, tweedy Chelsea Girls at Chanel… what a time to be young and in fashion!

Fashion Week

The Kids Are Alright

Teen volatility at Vuitton, bare midriffs at Miu Miu, tweedy Chelsea Girls at Chanel… what a time to be young and in fashion!