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Shein to Face EU Consumer Law Probe Under E-Commerce Crackdown

The ultra-fast-fashion company faces potential fines as the European Union prepares to launch a probe into its compliance with consumer laws over the sale of illegal products.
Why the Shein lawsuit is going after its algorithms.
A spokesperson for Shein said the company intends to work closely with regulators to address any concerns. (Shutterstock)

The Chinese-founded massive online marketplace Shein faces potential fines with the European Union imminently set to open a probe into its compliance with consumer laws over the sale of illegal products.

The bloc’s executive branch, the European Commission, will lead national consumer protection regulators in a coordinated action against the fast-fashion marketplace, according to two people familiar with the matter, who were granted anonymity to discuss confidential plans.

The probe will be launched by the Brussels-based executive alongside four member states, according to the people, with any fines to be decided by national governments.

The commission is increasingly relying on a mechanism known as the Consumer Protection Cooperation Network, which aims to marshal national authorities to form a unified front against large online platforms suspected of breaching consumer protection rules. Chinese-owned e-commerce service Temu and Apple also faced similar actions in November for potential violations.

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Companies found to have broken the law can be hit by fines by national regulators in individual EU member states.

A spokesperson for Shein, which is now headquartered in Singapore, said the company intends to work closely with regulators to address any concerns. The commission didn’t immediately respond to a request for comment.

Separately, the commission, which has spent the last decade trying to establish the EU as the world’s digital rule-maker, is this week unveiling a new strategy aimed at cracking down on e-commerce platforms being used to ship unsafe products from China and other non-EU countries.

By Gian Volpicelli and Samuel Stolton

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