Skip to main content
BoF Logo

Agenda-setting intelligence, analysis and advice for the global fashion community.

Inditex Pledges to Maintain Workers’ Rights Throughout Its Supply Chain

In a joint agreement with global workers’ union IndustriALL, the Zara owner has committed to ensuring health and safety standards are met and workers’ rights to unionise are maintained.
A Zara store front with clothing racks.
Zara store. (Shutterstock )

MADRID, Spain — Spanish fashion group Inditex on Wednesday pledged to maintain workers’ rights throughout its supply chains and the stability of payments to suppliers, as the garment industry wrestled with a plunge in orders during the Covid-19 crisis.

In a joint agreement with global workers' union IndustriALL, Inditex reiterated a commitment to ensuring health and safety standards were met and collective bargaining rights and workers' rights to unionise maintained throughout its supply chains.

It has also committed to stable payment terms in a way that allows suppliers to honour payments to workers, it said.

The agreement builds on a partnership first signed in 2007 and last renewed in 2019, Inditex and IndustriALL said in a joint statement.

ADVERTISEMENT

The pandemic and associated lockdowns have ripped a hole through the garment manufacturing sector, with many retailers cancelling orders as they closed stores around the world, leading to the shuttering of thousands of factories and huge job losses.

In May, as stores closed across Europe and the United States in response to the coronavirus, Inditex said it had paid for all orders with suppliers, whether finished or in production.

Inditex and IndustriALL, which represents 50 million mining, energy and manufacturing workers, said they would strengthen their commitments in order to minimise the impacts of the pandemic.

By Sonya Dowsett

Building Resilience and Value in Fashion's Supply Chain.Opens in new window

© 2026 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions

More from Retail
Analysis and advice from the front lines of the retail transformation.

The New Reality of Shipping to Saks

While $1.75 billion in court-approved funding has brought labels back to the fold, the real test for vendors will come when that temporary safety net vanishes later this year.


The Step-by-Step Guide to Brand Elevation | Case Study

A growing number of mass and premium brands are pushing upmarket with a more luxe look, better materials and, often, higher prices. This case study unpacks how these labels are navigating the tricky challenge of elevating a brand.


view more
Latest News & Analysis
Unrivalled, world class journalism across fashion, luxury and beauty industries.
VIEW MORE
Agenda-setting intelligence, analysis and advice for the global fashion community.
CONNECT WITH US ON