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Debenhams Stumbles as Christmas Shoppers Punish Online Laggards

The London-based department store's poor year-end results highlight the widening chasm in the UK retail sector between companies that have migrated online and those still struggling to crack e-commerce.
Debenhams | Source: Shutterstock
By
  • Bloomberg

LONDON, United Kingdom — Debenhams Plc's disastrous Christmas highlighted a widening chasm in the UK retail sector between companies that have managed to migrate online to fend off Amazon.com Inc. and those stuck in their stores.

The shares fell the most on record when the London-based department-store chain — a fixture of the UK’s downtown shopping districts — said Thursday that year-end sales declined and full-year profit will be below analyst expectations.

“Clearly this is a very disappointing outcome and highlights just how tough the UK operating environment is,” Cantor Fitzgerald analyst Mark Photiades said by email.

The warning follows a more upbeat report from rival Next Plc on Wednesday, showing how the UK’s brutally competitive retail market is weeding out store owners that have failed to build viable digital businesses. Next generates more than 40 percent of its revenue from e-commerce and mail orders, while just 15 percent of Debenhams’ sales are online.

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Debenhams’ struggle with e-commerce compounds problems stemming from the Brexit-induced weakness of the pound, which has increased sourcing costs, and a shift in consumer spending away from clothing. Debenhams, known for selling everything from toasters to cologne at mid-range prices, has been adding cafes, bars and restaurants to try to lure shoppers back in — so far with only limited success.

As the UK leads Europe’s adoption of online shopping, the country’s “high streets” are suffering. Stalwarts of those downtown shopping arteries like BHS and Austin Reed have gone bust while anchor Marks & Spencer Group Plc is retreating by closing some of its stores.

Discounters have also stepped into the gap. German low-cost grocer Aldi said Thursday that UK Christmas sales rose 15 percent. Other retailers, including Marks & Spencer and Tesco Plc, are set to report next week, and Debenhams moved up its trading update as a result of the dismal holiday period.

Short Seller

In the run-up to Christmas, hedge-fund manager Crispin Odey, whose Odey Asset Management has a short position in Debenhams, said it was a race between Debenhams and rival department-store chain House of Fraser “as to who will go down first.”

Debenhams shares fell as much as 24 percent, the most on an intraday basis since the company went public in 2006. Sports Direct International Plc founder Mike Ashley owns a 21 percent stake in the retailer.

Highlights of Debenhams’ trading update:

  • Pretax profit probably will be £55 million to £65 million ($74 million to $88 million) in the year ending August 31 if current volatile, competitive business conditions persist
  • Analysts expect about £82 million, the average of estimates compiled by Bloomberg
  • Comparable sales in the 17 weeks through December 30 fell 1.3 percent
  • Debenhams identified an additional £10 million in cost savings beyond previous guidance

By Sam Chambers; editors: Eric Pfanner and Vernon Wessels.

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