Skip to main content
BoF Logo

Agenda-setting intelligence, analysis and advice for the global fashion community.

Marks & Spencer Clothing Sales Worsen to Keep Heat on Bolland

Marks & Spencer Group Plc reported a worsening drop in non-food sales, adding to the pressure on Chief Executive Officer Marc Bolland in his fifth year at the helm.
Marks & Spencer's 'Leading Ladies' campaign | Source: Marks & Spencer
By
  • Bloomberg

LONDON, United Kingdom — Marks & Spencer Group Plc reported a worsening drop in non-food sales, adding to the pressure on Chief Executive Officer Marc Bolland in his fifth year at the helm.

Same-store sales at the general-merchandise unit fell 4 percent in the quarter ended in September, the London-based retailer said in a statement today, compared with the median analyst estimate for a 3.5 percent decline. Pretax profit in the six months through that date exceeded estimates, M&S said, raising its full-year forecast for profitability.

Bolland has presided over more than three years of falling non-food sales as shoppers have shunned the company’s clothing collections and switched to rivals such as Next Plc and budget stores including Primark. The second-quarter performance was the worst since he took charge as demand for sweaters and coats was affected by unusually warm fall weather.

“Despite some improvement in consumer confidence, market conditions continue to be challenging,” the company said in the statement. “As a result, we remain cautious about the outlook for the remainder of the year.”

ADVERTISEMENT

First-half underlying pretax profit rose to 268 million pounds, compared with the 253 million-pound average estimate of 18 analysts in a Bloomberg News survey.

M&S said that sales of its fall-winter collection were weighed down by warm weather in September, which it estimated reduced quarterly sales by about 2.5 percent. U.K. temperatures averaged 18.5 degrees celsius (65.3 degrees fahrenheit) that month, 1.5 degrees higher than the same period last year, according to business weather intelligence firm Planalytics.

“It’s fair to say that the weather planning has not taken account of what weather actually occurred,” said Tony Brough at Planalytics, though the sales decline can only be partly explained by outdoor temperatures. Other clothing retailers such as Next were in the same position, Brough said yesterday.

Profit margins in general merchandise widened by 1.5 percentage points, ahead of the company’s full-year guidance for an increase of 1 percentage point, M&S said. The retailer raised its forecast for the year to a gain of 1.5 to 2 percentage points, from 1 percentage point.

Same-store sales in the retailer’s food division rose 0.2 percent, in the quarter, M&S also said, compared with the 0.3 percent median estimate of 19 analysts.

By: Tom Beardsworth; editors: Celeste Perri, Paul Jarvis and Robert Valpuesta.

© 2026 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions

More from Financial Markets
A financial lens on the fast-changing fashion sector, including markets, investors and deals.

L Catterton: Finding Value in a Tough Market

Nikhil Thukral, managing partner at the LVMH-affiliated private equity fund, talks about the ingredients of winning companies, the dynamics challenging fashion's incumbents and how economic shifts are shaping investor strategies in the BoF-McKinsey State of Fashion 2025.


The Best of BoF 2023: Diversity’s Litmus Test

In 2020, like many companies, the $50 billion yoga apparel brand created a new department to improve internal diversity and inclusion, and to create a more equitable playing field for minorities. In interviews with BoF, 14 current and former employees said things only got worse.


The Year Ahead: The Future of Fashion Deal-Making

For fashion’s private market investors, deal-making may provide less-than-ideal returns and raise questions about the long-term value creation opportunities across parts of the fashion industry, reports The State of Fashion 2024.


view more
Latest News & Analysis
Unrivalled, world class journalism across fashion, luxury and beauty industries.

Estée Lauder’s Surprise Acquisition, Explained

The American cosmetic giant’s buyout of Ayurvedic beauty line Forest Essentials came as a surprise. By picking an under-the-radar brand it knows well, the company can show that it’s still in the M&A game without needing to outbid rivals.


VIEW MORE
Agenda-setting intelligence, analysis and advice for the global fashion community.
CONNECT WITH US ON