Full-Time VIP Client Specialist - Selfridges, London UK

Position

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a full-time passionate and driven VIP Client Specialist to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.

In this role, you are responsible for providing client experiences and demonstrating clientelling. Being on the shopfloor, you will assess potential clients and offer the D-Signature experience.

Job responsibilities

Responsibilities:

Your duties and responsibilities will include but not be limited to the following:

- Achieve personal sales a via OTO appointments and client networking.

- Exceed in clientelling and maintaining top clients

- Maximise the opportunities to develop relationships with top clients through targeted actions

- Display specialist knowledge in two universes and knowledge in all categories

- Establish a portfolio of clients at high level.

- Be a Dior Ambassador at all times

- Network at VIP events in order to develop potential clients

- Achieve excellent mystery shop results

- Effectively manage all client situations

- Display expert knowledge of current advertising & marketing campaigns, competitions, new launches and promotions

- Adhere to all company policies, procedures and UK Health and Safety regulations at all times

Profile

Experience Required:

• Strong knowledge of Women's Ready-To-Wear, Fine Jewelry, Accessories and Leather Goods
• Previous experience within luxury fashion
• Excellent communication and relationship building skills
• Ability to build long-term relationships with clients
• A passion for Christian Dior and our collections
• Strong knowledge of fashion and trends
• Positivity
• Team player
• Contribution to the business performance
• Exceed customer service
• Clientelling
• Self confidence
• Prior experience as Senior Sales Executive
• Experience of working with more than one product category
• Knowledge of a second language (preferred)
• Engaging
• Self confidence
• Strong communication skills
• Positivity

Additional information

• Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and has the right to work in the UK.