Quality Director

Job Title: Director, Quality

Department: Operations

Manager: SVP, Ops

Salary: $130,000-$150,000

Who We Are

Haus Labs is next-gen, skincare-infused makeup redefining its category through innovation. Founded by Lady Gaga, we're pushing the boundaries of clean formulation, high-performance, and inclusivity in ways no other brand has before. Haus Labs exists because we believe everyone deserves beautifully effective makeup that is actually good for your skin. Our award-winning products blend science with emotion to create beauty for every lifestyle.

Overview

The Director of Quality is the single-threaded owner of the Quality function at Haus Labs. This role defines and executes the company's end-to-end Quality strategy, governing product integrity, regulatory readiness, supplier performance, and launch excellence across all formulas, components, and finished goods.

As the senior Quality authority, this role partners closely with Operations, Product Development, Regulatory, Supply Chain, and external manufacturing partners to ensure risk-appropriate, scalable quality systems that support growth, speed-to-market, and brand trust.

This position combines strategic system design with hands-on execution and serves as the primary escalation point for quality risk, compliance decisions, and external audits.

What You'll Do

• Quality Strategy & Governance
• Own and define the Quality vision, operating model, and roadmap
• Establish a risk-based quality framework aligned to growth stage and category mix
• Serve as final decision authority on quality release, exceptions, and risk acceptance
• Translate quality risks into executive-level tradeoffs
• New Product Introduction (NPI) & Launch Readiness
• Own quality governance across the NPI lifecycle
• Govern BOM, Formula, and Technical Specification change control
• Ensure regulatory and customer readiness for all launches
• Define lot review and positive release frameworks
• Incoming Quality Inspection & Lot Release Authority
• Personally perform and document incoming quality inspections for all production lots, including physical review of finished goods, components, packaging, labeling, and overall SKU conformance
• Verify production output against approved standards, specifications, range boards, and regulatory requirements
• Identify and escalate defects, trends, or deviations requiring corrective action, containment, or release exceptions
• Ensure inspection outcomes are formally documented, traceable, and audit-ready within Quality and ERP systems
• Supplier & CM Quality Leadership
• Act as senior Quality counterpart to all Contract Manufacturers and suppliers
• Own Vendor Quality Management Program and scorecards
• Lead audits and oversee CAPA strategy and closure
• Quality Systems & Compliance
• Architect and maintain scalable Quality Management Systems
• Own complaint management, RCA, and CAPA programs
• Establish Quality KPIs and executive dashboards
• Cross-Functional & Executive Partnership
• Serve as the primary Quality advisor to executive leadership
• Represent Quality in executive forums and critical incident response

What We Are Looking For

• 8-12+ years of progressive Quality experience in beauty or consumer goods
• Experience owning a Quality function or system
• Strong knowledge of contract manufacturing and regulatory readiness
• Ability to operate strategically and tactually in fast-growth environments
• Strong executive communication skills

What We Expect

• At HAUS, how you communicate is as important as what you communicate. We are seeking driven team players with strong communication skills and enthusiasm for collaboration.
• You're a self-starter who possesses an entrepreneurial spirit.
• You thrive in a fast-paced, agile environment.
• You are a team player who approaches solutions from a place of curiosity and positivity.
• We are seeking HAUSmates who welcome constructive criticism and have an impeccable attention to detail
• Quality enables speed and scale
• Launches are predictable and compliant
• Supplier risks are proactively mitigated
• Quality systems are scalable and audit-ready

What We Offer

• Equity
• Cell phone stipend
• Paid, Equal Parental Leave for Birth, Non-Birth, and Adoptive Parents
• Comprehensive medical, dental and vision coverage
• Flexible Time-Off Policies
• 401(k)
• Life Insurance
• FunHaus Event

Everyone is welcome in our HAUS

"Baby, you were born this way." Regardless of age, education, ethnicity, gender, sexual

orientation, or any personal characteristics, we want everyone to feel welcome. We are

committed to building a diverse and inclusive, equal opportunity workplace.