High End Business Development Manager - Middle East

Position

High End Business Development Manager - Middle East

High Jewellery & High Watchmaking

High Jewelry and High Watchmaking are at the pinnacle of what the Brand has to offer in terms of products and client experience, along with Haute Couture.
Driven by passion for High Jewellery / High Watchmaking, and especially by the Creations of Victoire de Castellane, the High End Business Development Manager drives the commercial performance of High Jewellery & High Watchmaking across Middle East, through major client events and by supporting Retail teams on a daily basis across our markets.

You bring strong commercial experience and expertise in High Jewellery & High Watchmaking. You thrive on challenges and combine a passion for exceptional creations with the ability to act as a true Ambassador of the Maison towards clients.

Job responsibilities

Role Overview

The primary objective of this role is to develop the High-End business of the Watches & Jewelry categories across Middle East, leveraging international / regional events while ensuring the day-to-day performance of Retail boutiques.

This includes articulating event strategies, client recruitment initiatives, and the continuous upskilling of Retail teams in the High-End segment.

The High-End Business Development Manager will work closely with the retail network, CRM team, Training team and the Business Unit in Paris.

Within the team, the High-End Business Development Manager reports to the Middle East Head of Fine Jewellery & Timepieces.

Key Responsibilities

Events

• Act as a true Ambassador of the Maison for High-End segment, both towards clients and sales teams
• Define the annual sales target and client targeting strategies per event per market, in partnership with the Client team

• Contribute to the preparation of High-End events in collaboration with all relevant departments (CRM, local markets, Training, VM, Paris Business unit…)

• Take the lead on necessary retail tools development and implementation, in connection with both the Markets and the Business Unit in Paris

• Actively participate to High Jewellery events to facilitate sales (training, sales support, client presentation, consolidation, invoicing follow-up)
• Serve as a key influence relay with Area Managers, Retail teams and the BU
  Retail
  
  • Propose permanent High-End assortments and specific product pushes per boutique, aligned with client opportunities and events
  • Monitor deliveries and invoicing with the BU and coordinate inter-boutique transfers to secure firm sales
  • Animate and drive High-End assortment performance across the network throughout the year
  • Animate and develop High-End Ambassador and seller communities
  • Strategy
    
    • Create, monitor and analyze KPI performance reports (daily, weekly, monthly)
    • Conduct competitive analysis and identify development opportunities, acting as a proactive business driver
    • Analyze client databases and identify growth priorities and opportunities in collaboration with Middle East CRM team and local markets
    • Assess network performance and identify key growth levers
    • Propose and organize client activations and High-End events

Profile

• Proven experience in high jewelry sales and management within a luxury retail environment
• Exceptional client relationship management skills with a strong network of high-net-worth individuals
• Strong sensitivity to product and High-End market dynamics
• Strong commercial acumen and negotiation skills
• Dynamic and proactive mindset
• Analytical, rigorous and well-organized
• Comfortable working with numbers and performance indicators
• Proficient in Microsoft Office (Excel & PowerPoint) and analytical tools
• Fluent in English
• Strong knowledge of Watchmaking and Jewellery
• Retail experience is a plus