Compliance Manager

Job Title: Compliance Manager

​Reporting to: Head of Tech

Location: Head Office, White City Place, West London

Contract Type: Full time, 37.5 hours per week

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About Us:

ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S.​

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At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. 

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Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

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About the Role:

We are seeking a Compliance Manager who will be responsible for ensuring all ME+EM products meet global regulatory, safety, and performance standards. You’ll lead on product testing, labelling, and compliance documentation across multiple categories, working closely with suppliers to guarantee every launch is fully compliant and ready for market. You’ll play a key role in protecting customer trust and upholding ME+EM’s brand integrity, ensuring our products are not only beautiful, but safe, compliant, and fit for purpose worldwide.

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Responsibilities:

• Assess product risks at the start of a new season and support internal teams (Buying, Design and Technical) with defining required testing and/or corrective actions and improvements: Mitigating brand-related risks and preventing legal pitfalls, financial penalties, and reputational damage.

• Ensure all products comply with local, national, and international regulatory standards, including safety and labelling requirements: Maintain an in-depth understanding of global product testing requirements and safety laws.

• Oversee all relevant certification required is received, complete and saved on company PLM system in line with critical path deadlines, ensuring global shipments and key launch dates are achieved.

• Manage relationships with nominated third-party testing labs: Coordinate and maintain testing processes and manuals.

• Collaborate with Procurement Team with updates to labelling for new territories e.g. Required translations, safety warnings, material declarations.

• Manage communication with suppliers globally regarding supplier or testing manual updates: Track and maintain responses.

• Support Garment Tech team with interpretation of complex lab test results.

• In the event of a testing failure, support internal teams with necessary steps, corrective actions and future improvements. Escalate all critical failures to relevant Directors.

• Work closely with the Sustainability Coordinator to ensure that product claims (organic, recycled, etc.) are supported with proper certification/documentation.

• Manage the E-Filing platform process

• Provide training to design, buying, and technical teams as required.

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Skills:

• Ideally a degree in Compliance, Supply Chain, Business, Law, or a related field.

• Experience in a similar role within apparel/fashion/textile industry.

• In-depth knowledge of global product safety and ethical sourcing laws (e.g. REACH, CPSIA, Prop 65, EN71, etc.).

• Familiarity with product testing protocols and established relationships with global test laboratories.

• Experience managing a wide range of product types .

• Solid understanding of garment construction and textile properties.

• Strong attention to detail, with the ability to interpret legal and regulatory documentation.

• Experience working with global suppliers and navigating complex regulatory environments.

• Strong communication skills, both written and verbal.

• Proficient in Microsoft Office (Excel, Word) and PLM systems.

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Employee Benefits:

• 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)

• ​A day off to celebrate your birthday. 

• ​Pension Scheme

• ​Group Life Insurance

• ​Employee Assistance Programme (EAP)

• ​Length of Service Award

• ​Refer a Friend Scheme

• ​Staff uniform for retail employees

• ​Generous Staff and Friends and Family Discount

• ​Annual Volunteer Day

• ​Cycle to Work Scheme

• ​Tech Scheme

• ​Eye Care Vouchers

• ​Real Living Wage Employer

• ​Employee led committees

• Social events and biannual parties

• Enhanced maternity and paternity package after 2 years of service. 

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​ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for
opportunities within our company.
 

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​Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

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