Hospitality Manager - House of Dior, Beverly Hills

Position

Job Title: Hospitality ManagerLocation: Los Angeles, CaliforniaEmployment Type: Full-TimeReports To: Director of Hospitality About the RestaurantA groundbreaking collaboration between Haute Couture Fashion house, Christian Dior, and three-Michelin-starred chef Dominique Crenn, this new Los Angeles destination redefines luxury dining. Set in a refined, architecturally stunning space, the restaurant offers an immersive experience that merges haute couture, haute cuisine, and impeccable hospitality.

Job responsibilities

Position Summary We are seeking a highly experienced, impeccably polished Hospitality Manager to lead the hospitality experience at the House of Dior with elegance, warmth, and precision. The ideal candidate is a master of guest relations, deeply attuned to the expectations of VIC clientele, celebrities, and tastemakers. They will be the connectivity between the House of Dior boutique and the restaurant-cultivating a world-class hospitality experience rooted in discretion, excellence, and grace.

Profile

Key Responsibilities • Serve as the primary ambassador of the guest experience from arrival to departure• Build strong, personalized relationships with VIC clientele, fashion industry leaders, and returning guests• Lead and inspire the front-of-house team to maintain the highest standards of service, attire, and professionalism• Collaborate closely with the culinary and beverage teams to ensure seamless service and storytelling that reflects both Christian Dior and Dominique Crenn's brand ethos• Assist in restaurant related reporting• Resolve guest concerns discreetly and effectively, maintaining composure under pressure• Stay informed about special events, Dior launches, and high-profile visits; anticipate and plan for elevated service needs• Greet and seat guests with poise, charm, and efficiency, ensuring a flawless first and last impression• Coordinate and manage reservations using advanced booking systems, optimizing table assignments to enhance service flow and guest satisfaction• Uphold strict confidentiality and discretion at all times Qualifications • Minimum 10 years' experience as a senior front-of-house leadership role or Maître d' at a Michelin-starred or luxury fine dining restaurant• Deep understanding of luxury hospitality standards and Los Angeles' elite clientele• Polished, fashion-forward appearance in keeping with the Dior brand• Exceptional interpersonal and communication skills• Proficiency in reservation platforms and CRM tools• Fluency in French is a plus; multilingual abilities preferred• Must have open availability, including evenings, weekends, and holidays