AWWG Supervisor - Hackett London

If you are interested in becoming a member of Hackett London, we would be happy to receive your application! This is a general application for Supervisors in London, it is not asigned to an specific store.

You involve yourself in everything you do, you take care of every tiny detail. If this sounds like you we are waiting to hear from you. We are splendid at creating teams and helping them develop in a distinguished way.

We wake up the British spirit with everything we do and we count on you to continue growing and improving.
We create an experience, smile! You have found Hackett.

Your mission:
Contribute to the achievement of the store's objectives through effective sales skills and customer service while promoting the brand image.

What will your objectives be?

Customer service

• Resolve customer inquiries and exceed expectations in the store.
• Serve multiple clients using standard procedures.
• Manage transactions at the cash register with precision and efficiency.
• Know, understand and demonstrate an updated and complete knowledge of the product.

Sales

• Reach personal / store sales goals taking into account the KPIs of the store.

Image of the store

• Maintain the store according to the image of the company.
• Keep the stock room and accessories room organised.
• Keep stock loss to a minimum.
• Replenish in a timely manner.

Professional behavior

• Comply with the company's dress code.
• Participate and contribute in informative and staff meetings.
• Develop and maintain good working relationships with all colleagues, including line management.
• Advise and help train other staff members.
• Observe and work within the health and safety guidelines.
• Be a good ambassador for the brand.

Store management

• Open and close the store when necessary.
• Administrative management.

Required studies:

• Experience in the sector for 2 year minimum.
• Training cycle.
• Additional languages would be desirable although not essential.

What do we expect from you?

• The Hackett spirit!
• Adaptability and Flexibility.
• Results driven.
• Negotiation and Influence.
• Analytical thinking.
• Team Leadership.