US Brand Stylist

US Brand Stylist

Location: New York, US

Contract type: Full-time, permanent

Refined. Elevated. Bespoke. Safiyaa stands as a preeminent luxury womenswear brand, connecting a traceable line between art and fashion, where sustainability meets luxury, and craftsmanship meets individuality. Founded in 2011 by Daniela Karnuts, Safiyaa’s design ethos is built on the distinctive accentuation of the female form, incorporating organic elements of the natural world to create a unique visual language. Safiyaa’s made-to-order approach is a testament to our philosophy that each individual’s identity surpasses the conventional boundaries of traditional design. At Safiyaa, we believe that modern luxury is not only about material and craftsmanship; but about defining a bespoke language of identity and self expression, honouring the autonomy of choice.

Reporting to the Concierge & Virtual Sales Manager, we are looking for a highly motivated Brand Stylist to maintain high standards of excellence in delivering the unique Safiyaa customer experience. This individual will join our US Team and will be based full-time from our New York location.

Responsibilities:

• Organising and managing all client appointments, fittings and follow ups 
• Driving private studio sales through building long-term relationships with clients, meeting and exceeding sales targets
• Converting new clients into loyal brand ambassadors through tailored shopping experiences, with personable and warm follow-up communication
• Actively communicating and providing knowledge about Safiyaa products and collections, advising clients on building their wardrobe with Safiyaa timeless garments
• Showcasing newness and promoting the full Safiyaa collection
• Have deep knowledge on Safiyaa products, and able to answer any client query
• Advise clients with fit and styling, fabric and embroidery options
• Actively use 3D scanning technology, pattern maker’s suggestions and knowledge to deliver a made-to-measure experience
• Coordinate the fittings calendar and communication between the studio and the atelier regarding the timely delivery of clients’ garments
• Correctly process all client sales and add any additional communication needed to produce orders through Shopify, Teamwork and other apps suggested for the sales team
• Ensuring the private studio is always kept tidy and prepared for appointments (merchandising guidelines are always followed, drinks/snacks are provided, garments are steamed and prepared, the studio has enough packaging materials, embroidery and fabric samples, fittings tools, soap, water, kitchen staples etc.) 
• Ensure all garments are steamed and well presented
• Organising and ensuring stock is always tidy, regularly reviewing products needed for the studio, and requesting those from the atelier; keeping clients’ garments that are kept in the studio in a tidy and organised manner
• Working closely with the press team on sample loans and following up on their return in a timely manner
• Ensuring all garments on display are per the correct specification (check on PLM) and any defects are sent to be fixed, and followed up to be returned in real time
• Assisting in the preparation of wholesale appointments, and assistance during
• Assisting and participating in sales events, trunk shows and other sales activities
• Assisting with ad-hoc tasks as necessary

   

Requirements: 

• Previous sales experience ideally within a luxury brand
• Strong Clienteling skills and experience
• Excellent communication skills
• Ability to adapt to frequent change and a high-pressure environment
• Ability to initiate contact and communication effectively
• Motivated by being a great teammate with a common goal